PAYMENT POLICY

This Payment Policy (“Policy”) is framed in accordance with the applicable laws of India, including the Indian Contract Act, 1872, the Consumer Protection Act, 2019, the Information Technology Act, 2000, and the rules framed thereunder.

This Policy governs the modes, terms, and conditions of payments made on the website (“Website”) operated by {{f1_entity_name}}, having its registered office at {{f2_registered_address}} (“Company”, “We”, “Us”, or “Our”).

By making any payment on the Website, the user (“User”, “You”, or “Your”) agrees to be bound by this Policy.

1. DEFINITIONS

1.1 “Applicable Law” means all laws, statutes, rules, regulations, notifications, guidelines, and judicial precedents applicable in India.

1.2 “Payment” means any consideration paid by the User to the Company for purchase of products or services through the Website.

1.3 “Payment Gateway” means third-party service providers facilitating electronic payments on the Website.

2. ACCEPTED MODES OF PAYMENT

2.1 The Company may accept the following modes of payment:

(a) debit cards; (b) credit cards; (c) net banking; (d) UPI; (e) digital wallets; (f) cash on delivery (if enabled); (g) any other mode as may be made available from time to time.

2.2 The availability of payment modes may vary based on location, product, or service.

3. PAYMENT PROCESSING

3.1 All payments made on the Website shall be processed through secure Payment Gateways compliant with Applicable Law and industry standards.

3.2 The Company does not store debit card, credit card, or banking details of the User, except as permitted under Applicable Law.

3.3 The Company shall not be responsible for any failure or delay in payment processing due to issues attributable to banks, Payment Gateways, or third-party service providers.

4. PRICING AND TAXES

4.1 Prices of products or services shall be displayed on the Website and may be subject to change without prior notice.

4.2 All prices are inclusive or exclusive of applicable taxes, as indicated on the Website.

4.3 The User shall be solely responsible for payment of applicable taxes, duties, or levies as required under Applicable Law.

5. PAYMENT CONFIRMATION

5.1 Upon successful payment, the User may receive confirmation through email, SMS, or the Website dashboard.

5.2 An order shall be deemed confirmed only after successful receipt of payment, unless otherwise specified.

6. FAILED OR DUPLICATE PAYMENTS

6.1 In case of failed transactions where the amount has been debited from the User’s account, the amount shall be reversed by the bank or Payment Gateway within {{f3_reversal_period}}, subject to their policies.

6.2 In case of duplicate payments, the excess amount shall be refunded in accordance with the Company’s Refund and Cancellation Policy.

7. CASH ON DELIVERY (IF APPLICABLE)

7.1 Cash on delivery (“COD”) may be available for select products and locations.

7.2 The Company reserves the right to disable COD for certain Users, locations, or Orders at its discretion.

7.3 Failure to accept delivery under COD may result in restriction of future COD orders.

8. SECURITY AND FRAUD PREVENTION

8.1 The Company reserves the right to verify payment details and take necessary steps to prevent fraudulent transactions.

8.2 The Company may suspend or cancel Orders suspected to involve fraud, misuse, or violation of Applicable Law.

9. REFUNDS

9.1 Refunds, if any, shall be processed strictly in accordance with the Company’s Refund and Cancellation Policy.

9.2 Refund timelines and modes shall be subject to bank and Payment Gateway processes.

10. MODIFICATION OF POLICY

10.1 The Company reserves the right to amend, modify, or update this Policy at any time.

10.2 Any changes shall be effective upon publication on the Website.

11. GRIEVANCE REDRESSAL

11.1 In accordance with Applicable Law, the Company appoints the following Grievance Officer:

Name: {{f4_grievance_officer_name}} Designation: {{f5_designation}} Email: {{f6_email_address}} Address: {{f7_address}}

12. GOVERNING LAW AND JURISDICTION

12.1 This Policy shall be governed by and construed in accordance with the laws of India.

12.2 Subject to Clause 13, the courts at {{f8_city}}, India, shall have exclusive jurisdiction.

13. ARBITRATION

13.1 Any dispute arising out of or in connection with this Policy shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996.

13.2 The seat and venue of arbitration shall be {{f9_city}}, India. 13.3 The arbitration proceedings shall be conducted in the English language by a sole arbitrator appointed in accordance with the said Act.

14. SEVERABILITY

14.1 If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. ENTIRE POLICY

15.1 This Policy constitutes the entire understanding between the User and the Company with respect to payments made on the Website.

IN WITNESS WHEREOF, the Company has published this Payment Policy on {{f10_effective_date}}.

PRICING POLICY

This Pricing Policy (“Policy”) is framed in accordance with the applicable laws of India, including the Indian Contract Act, 1872, the Consumer Protection Act, 2019, and the Information Technology Act, 2000.

This Policy governs the pricing, display, revision, and application of prices for products and/or services offered on the website (“Website”) operated by {{f1_entity_name}}, having its registered office at {{f2_registered_address}} (“Company”, “We”, “Us”, or “Our”).

By accessing the Website or placing an order, the user (“User”, “You”, or “Your”) agrees to be bound by this Policy.

1. DEFINITIONS

1.1 “Applicable Law” means all laws, statutes, enactments, rules, regulations, guidelines, notifications, and judicial precedents applicable in India.

1.2 “Price” means the monetary value displayed on the Website for any product or service, exclusive or inclusive of taxes as specified.

1.3 “MRP” means Maximum Retail Price as defined under Applicable Law, where applicable.

2. PRICING DISPLAY

2.1 All prices of products and services shall be displayed on the Website in Indian Rupees (INR), unless expressly stated otherwise.

2.2 The Company endeavours to ensure that all prices displayed are accurate and up to date.

2.3 In the event of any typographical, technical, or pricing error, the Company reserves the right to cancel the affected order and refund any amount paid.

3. INCLUSIVE AND EXCLUSIVE TAXES

3.1 Prices displayed on the Website shall be inclusive or exclusive of applicable taxes, as clearly indicated.

3.2 Any applicable taxes, duties, levies, or charges imposed under Applicable Law shall be borne by the User, unless expressly stated otherwise.

4. PRICE REVISION

4.1 The Company reserves the right to revise, modify, or update prices of products or services at any time without prior notice.

4.2 Price revisions shall not affect orders that have already been confirmed and paid for, unless required under Applicable Law.

5. DISCOUNTS AND PROMOTIONAL OFFERS

5.1 Any discounts, coupons, promotional offers, or special pricing schemes shall be subject to specific terms and conditions disclosed on the Website.

5.2 Discounts and offers shall be valid only for the specified duration and subject to availability.

5.3 The Company reserves the right to withdraw or modify any offer at its sole discretion.

6. PRICING DIFFERENCES

6.1 Prices may vary based on product category, location, availability, demand, delivery charges, or other commercial factors.

6.2 The User acknowledges that prices on the Website may differ from prices on other platforms, marketplaces, or physical stores operated by or associated with the Company.

7. SHIPPING AND ADDITIONAL CHARGES

7.1 Prices displayed may exclude shipping, handling, packaging, convenience, or service charges, unless expressly stated otherwise.

7.2 Any additional charges shall be disclosed to the User prior to order confirmation.

8. PAYMENT AND FINAL PRICE

8.1 The final payable price shall be the amount displayed at checkout at the time of placing the order.

8.2 Once an order is confirmed, the final price shall not be altered, except in cases of cancellation, refund, or as required under Applicable Law.

9. USER OBLIGATIONS

9.1 The User agrees to pay the full and final price displayed at checkout, including all applicable charges.

9.2 Any attempt to misuse pricing errors, promotional offers, or discounts shall entitle the Company to cancel the order without liability.

10. MODIFICATION OF POLICY

10.1 The Company reserves the right to amend, modify, or update this Policy at any time.

10.2 Any changes shall be effective upon publication on the Website.

11. GRIEVANCE REDRESSAL

11.1 In accordance with Applicable Law, the Company appoints the following Grievance Officer:

Name: {{f3_grievance_officer_name}} Designation: {{f4_designation}} Email: {{f5_email_address}} Address: {{f6_address}}

12. GOVERNING LAW AND JURISDICTION

12.1 This Policy shall be governed by and construed in accordance with the laws of India.

12.2 Subject to Clause 13, the courts at {{f7_city}}, India, shall have exclusive jurisdiction.

13. ARBITRATION

13.1 Any dispute arising out of or in connection with this Policy shall be resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996.

13.2 The seat and venue of arbitration shall be {{f8_city}}, India. 13.3 The arbitration proceedings shall be conducted in the English language by a sole arbitrator appointed in accordance with the said Act.

14. SEVERABILITY

14.1 If any provision of this Policy is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. ENTIRE POLICY

15.1 This Policy constitutes the entire understanding between the User and the Company with respect to pricing of products and services on the Website.

IN WITNESS WHEREOF, the Company has published this Pricing Policy on {{f9_effective_date}}.

Payment Policy

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